Privacy Policy

At Kovachaz, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.

  • Payment Information: Billing details (processed securely via third-party payment processors).

  • Order Details: Products purchased, order history, preferences.

  • Device Information: IP address, browser type, device type, operating system.

  • Usage Data: Pages visited, time spent on site, click behavior.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders.

  • Send order confirmations, updates, and customer service messages.

  • Improve website performance and user experience.

  • Send marketing and promotional content (only if you opt in).

  • Detect and prevent fraud or misuse of our site.

3. Sharing Your Information

We may share your data with:

  • Service Providers: Payment processors, shipping partners, and IT support teams.

  • Legal Authorities: If required by law or to protect our legal rights.

  • Marketing Partners: Only with your explicit consent.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze site traffic.

  • Store user preferences.

  • Provide targeted advertising (if consent is given).

You can control cookie settings through your browser at any time.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or deletions.

  • Opt out of marketing communications.

  • Withdraw consent where applicable.

To exercise any of these rights, please contact us at [insert contact email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children's Privacy

Kovachaz does not knowingly collect data from children under 13. If you believe we have, please contact us immediately.